Emporio Cancun Macro Details photoEmporio Cancun Amenities photoEmporio Cancun Exterior photo

Emporio Cancun – A Favorite for Families in Cancun

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Check rooms and rates
From$102 /night
Check-in
01Sept
Check-out
02Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, 77500
-
Steps from San Miguelito Beach
Great
8.0
7.6
/10
3.9
3.4
/5

4-star beachfront Cancun resort with 5 swimming pools and a private beach

Amenities & Activities

Emporio Cancun offers 5 outdoor swimming pools, including an infinity pool and a kids' pool with pool toys. Guests have access to a spa & wellness centre with massage treatments (back, foot, full body), a fitness centre with locker rooms, and yoga classes. On-site activities include tennis courts, a golf course, billiards, table tennis, karaoke, live music performances, and themed dinner nights.

Accommodations

Each air-conditioned room and suite has cable TV, tiled flooring, and bright décor. Suites include a kitchen with a dining and seating area, and many rooms offer terraces with views of the Caribbean Sea. Deluxe Double rooms and King Suites with sea view are available.

Location

The hotel sits on the beach in Cancún's Hotel Zone, between the Caribbean Sea and Nichupté Lagoon. San Miguelito Archaeological Site and the Cancún Maya Museum are located directly in front of the property. El Rey Ruins and San Miguelito Beach are nearby attractions.

Dining

Four on-site restaurants serve international cuisine, including Italian at Baccoli and Argentine grill at Fasano. The main buffet restaurant Cúa offers breakfast and dinner with ocean views, while the Sunset Grill provides lunch poolside. Guests can also use the pool bar and snack bar, and the hotel offers wine/champagne and kids' meals.

Family & Entertainment

A kids' club offers supervised recreational activities, and the children's playground and indoor play area keep younger guests occupied. Entertainment staff runs daily programs including cooking classes, bike tours, live sport events, and karaoke. Babysitting/child services are available, and the hotel provides board games and puzzles.

Highlights

Location: Beachfront in Hotel Zone, facing Maya Cancun Museum

Pools: 5 outdoor pools including infinity pool and kids' pool

Dining: 4 restaurants with Italian, Argentine, buffet, and grill

Wellness: Spa with massages, fitness centre, yoga classes

Family: Kids' club, playground, babysitting, cooking classes

Activities: Tennis, golf, karaoke, live music, table tennis

“Emporio Cancun wins as a family-friendly hub, boasting supervised kids' activities and a central Hotel Zone location steps from the Maya Cancun Museum; diverse dining and beachfront access round out the perks. It's easy to see the appeal of its wellness focus, pools, and business facilities. For active travelers and families, Emporio is a solid bet.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Deluxe Double Room
    2 persons
    35 sq. feet
    2 Double beds
    Air conditioning
    Balcony
  • Deluxe King Ocean Front Suite
    2 persons
    40 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Deluxe Double Room Partial Ocean View
    2 persons
    35 sq. feet
    2 Double beds
    Air conditioning
    Balcony
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Emporio Cancun presents a delightful selection of dining options, blending local flavors with international cuisines in inviting settings. From family-friendly atmospheres to traditional and modern decor, each restaurant offers a unique culinary experience that enhances the joy of dining at the resort.
  • CúA

    International
    Ambiance
    Family friendly, Traditional, Modern
    Key Offerings
    Enjoy a diverse menu featuring international dishes, perfect for all ages. The vibrant atmosphere encourages lively meals whether for breakfast, lunch, or dinner.
    Reservation
    no
    Open for breakfast, lunch, and dinner.
  • Bacoli

    Italian
    Ambiance
    Traditional
    Key Offerings
    Savor authentic Italian flavors with a menu that draws on classic recipes. The intimate setting is perfect for evening meals, showcasing a warm and inviting character.
    Reservation
    recommended
    Open Tuesday to Sunday from 18:00 - 23:00.
  • Sunset Grill

    Mexican
    Ambiance
    Family friendly, Traditional
    Key Offerings
    Experience the rich and vibrant tastes of Mexican cuisine in a cozy setting. Perfect for family dinners, this venue highlights local dishes and a welcoming atmosphere.
    Reservation
    recommended
    Open Wednesday to Sunday from 18:00 - 23:00.

Emporio Cancun Location

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, 77500
Explore Cancun
Explore Cancun's Charm
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Mayan Museum of Cancun
Mayan Museum of Cancun
4 minutes walking
Ancient artifacts and exhibits showcasing Mayan culture. Interactive displays and a beautiful garden enhance the experience.
El Rey Archaeological Zone
El Rey Archaeological Zone
25 minutes walking
Well-preserved ruins with iguanas roaming freely. Guided tours offer insights into Mayan history and culture.
Playa Delfines
Playa Delfines
25 minutes walking
Stunning beach known for its picturesque views and soft sand. Ideal for sunbathing and leisurely walks along the shoreline.
Extreme Games Cancun
Extreme Games Cancun
15 minutes walking
Thrilling activities like bungee trampolining and zip-lining. Perfect for adventure seekers looking for an adrenaline rush.
Yoga at Parque Maya
5 minutes walking
Relaxing yoga classes in a beautiful park setting. Great for all skill levels; mats available for rent.
Water Sports at Playa Delfines
25 minutes walking
Jet skiing, paddleboarding, and snorkeling available. Rentals and guided tours can be arranged on the beach.
Bacoli Tratoria
1 minute walking
Italian cuisine with a casual vibe. Specialties include wood-fired pizza and homemade pasta; vegetarian options available.
Pina Colada Restaurant
3 minutes walking
Vibrant atmosphere with local Mexican dishes. Known for its fresh seafood and signature piña coladas; reservations recommended.
Captain's Cove
4 minutes walking
Cascade dining by the water serving seafood and grilled specialties. Casual setting with sunset views; ideal for families.
H Roof
H Roof
25 minutes walking
Trendy rooftop bar with stunning views. Hosts live music and DJ nights, attracting a diverse crowd for nightlife fun.
Interactive Aquarium
Interactive Aquarium
10 minutes drive
Family-friendly venue featuring marine exhibits and interactive experiences. Kids enjoy feeding and touching the sea creatures.
Tips on navigating the city
  • City Centre
    Cancun 18 min  ·  7.5 mi
  • Airports
    Cancun (CUN) 24 min  ·  9.9 mi
    Isla Mujeres (ISJ) 51 min  ·  20.9 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 545.0 per person.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of floors:
9
Number of rooms:
594
Former name
The Royal Mayan

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise Emporio Cancun's location on the best section of Cancun's Hotel Zone, offering direct beach access and beautiful ocean views, plus it is conveniently located 10-15 minutes away from Coco Bongo. The spacious, recently renovated rooms are also a highlight, with amazing views from the balcony, and guests appreciate the breakfast buffet with plenty of options. While most enjoyed their stay, some found the air conditioning struggled to keep up with the humidity in the room.
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Review score
Based on 4187 verified reviews
8.3 /10
Great
81 %
Recommend
Location
8.7/10
Cleanliness
8.4/10
Breakfast
7.5/10
Paid Wi-Fi
7.5/10
Pros
Spacious rooms
Sweet staff
Good location
Beach access
Cons
Dinner reservations
Air conditioning
Guest reviews
based on 4187 reviews
8.3/10
based on 3642 reviews
8.0/10
Andrea from Italy
Family with children
Deluxe Double Room Partial Ocean View
3 nights in November 2025
|
Reviewed: February 10, 2026
9/10
ocean view daily cleaning relaxing jacuzzis
The room was a Beautiful Double Room Partial Ocean View and the views were amazing! The staff cleaned it daily. There are three jacuzzis and two main pools for adults, so relaxing. The beach bar margaritas were reasonably priced!!!
The gym equipment options seemed a little limited.
0 Helpful
Andrea from Italy
Couple
Deluxe Double Ocean Front
5 nights in November 2025
|
Reviewed: February 05, 2026
9.5/10

Sweet Escape at the Azure Paradise!!!

clean beach attentive staff excellent buffet
The beach access was fantastic with a wide and clean area. Beach loungers and umbrellas were plentiful, a HUGE plus. The dinner buffet stood out with an excellent selection of meats, fish, salads, and a taco bar. The staff members were great.
The market within the hotel grounds had a no-return policy, a bit inconvenient.
Dining
9/10
The buffet featured varied options daily, from meats to salads. The food was AMAZING!!! I enjoyed the taco bar a lot and the diverse range of choices presented in every meal. It was super good.
Rooms
10/10
Our Beautiful Double Ocean Front room had super clean interiors, offering a refreshing experience. We had lovely views!!! It was a dream!!! The air conditioning effectively managed the humidity, our comfort throughout our stay.
Facilities
9/10
Two nice pool bars and one bar were directly at the beach. I could walk whenever I wanted. A hot tub with a view was available on a higher floor. The infinity pool provided a gigantic view.
Service
10/10
The hotel staff was very polite and helpful. They promptly addressed all requests. Their warm demeanor enhanced the overall atmosphere. It was a pleasure dealing with them
0 Helpful
|
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Andrea from Italy
Couple
Deluxe Double Ocean Front
4 nights in November 2025
|
Reviewed: January 29, 2026
7/10
clean room quality food shop returns humidity problem
Our room was very clean. The restaurants had amazing quality food. The beach access was fantastic. There were a lot of beach loungers with beach umbrellas.
The shop at the facility did not do returns. The air conditioning had a hard time keeping up with the humidity in our beachfront room.
0 Helpful
Francis from France
Family with children
Suite Deluxe King Partial Ocean View
6 nights in November 2025
|
Reviewed: December 30, 2025
7/10
king bed breakfast food hotel porter slow service door handle small gym
the room was a suite beautiful king partial ocean view. it was nice! the king bed was comfortable. breakfast was really good. there was a lot of food to choose from and everything tasted fresh. the hotel porter, gabriel, gave super suggestions for local spots.
The beach service was very slow. i had issues with the door handle. It took a long time to fix, even after reporting it twice. the gym was quite small, and had very limited workout options.
0 Helpful
Ronald from United States
Couple
Deluxe Double Room
4 nights in August 2025
|
Reviewed: August 23, 2025
9.0/10

Superb Value with Excellent Service

food variety adult pool attentive staff
I was charmed by the food variety, particularly as the hotel is all-inclusive. The adult pool with its own bar was a nice touch. They even bring snacks like ceviche around in the afternoon, I loved that. The staff was attentive. I appreciate this personal touch a lot.
Check-in was a little slow, a minor inconvenience.
Rooms
9/10
The room had two comfortable beds and the staff cleaned daily. It was spacious and had all necessary amenities for a pleasant stay. I enjoyed returning to a super clean room after a day by the pool.
Dining
9/10
The breakfast buffet offered a wide variety of options with tables overlooking the ocean, a treat. I found the food tasty and the restaurant staff provided excellent service. I recommend the breakfast highly.
Facilities
8/10
The hotel includes two main pools for adults and three jacuzzis. I found these very relaxing. There are also three bars, a swim-up pool bar, a beach bar, and a main bar. The margaritas are worth trying.
Location
10/10
A bus stop is conveniently located just two minutes from the hotel. This made getting around simple. An OXXO convenience store and a 7-Eleven are also nearby. They offer convenience. I loved the great location.
0 Helpful
|
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FAQs
About Emporio Cancun
How far is Emporio Cancun from Cancun International Airport?
Emporio Cancun is 21 km from Cancun International Airport, approximately a 25-minute drive.
What are some attractions near Emporio Cancun?
Nearby attractions include Maya Cancun Museum (0.5 km) and El Rey Ruins (2 km).
What on-site dining options are available at Emporio Cancun?
Emporio Cancun features multiple dining options, including CuA Culinary Artisans and Condimento Restaurant.
Is there beach access at Emporio Cancun?
Emporio Cancun provides direct beach access with a private beach area.
What amenities are available in the rooms at Emporio Cancun?
Rooms at Emporio Cancun include air conditioning, free Wi-Fi, and flat-screen TVs.
Are there any family-friendly amenities at Emporio Cancun?
The hotel offers a kids' club, children's pool, playground, and babysitting services.
What are the check-in and check-out times at Emporio Cancun?
Check-in at Emporio Cancun is at 15:00, with check-out by 12:00.
Does Emporio Cancun offer free parking?
Complimentary private parking is available on-site at Emporio Cancun.
Is breakfast included in the stay at Emporio Cancun?
Breakfast is available for an additional charge of 545 MXN.
What recreational activities are available at Emporio Cancun?
Guests can enjoy activities such as beach volleyball, table tennis, and water sports at Emporio Cancun.
Which languages are spoken by the staff at Emporio Cancun?
The staff at Emporio Cancun speaks both English and Spanish.

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