Emporio Cancun Exterior photoEmporio Cancun Beds photoEmporio Cancun Business photo
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From102US$ /night
Check-in
02Jun2026Select date
Check-out
03Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, Mexico, 77500
-
Steps from San Miguelito Beach
Great
8.1
7.6
/10
3.9
3.4
/5

Amenities

Hotel Emporio Cancún offers an all-inclusive experience, allowing guests to enjoy meals, refreshments, and activities without extra costs. Guests benefit from a smoke-free beach, ensuring a pleasant and clean environment for relaxation. The hotel provides 24-hour gym access and complimentary bicycle tours, enhancing opportunities for active guests.

Rooms

Accommodations at Hotel Emporio Cancún include spacious family-friendly rooms, ensuring comfort for all guests. The hotel offers free stays for children, making it an attractive option for families planning their vacation. Each room is designed to meet the needs of travelers seeking both convenience and leisure.

Location

Located in one of Mexico's most important vacation destinations, Hotel Emporio Cancún sits beachfront, providing stunning views of the Caribbean Sea. The proximity to Cancun's vibrant attractions and activities allows easy exploration of the area. Guests can easily access local tours and excursions directly from the hotel.

Business Services

Hotel Emporio Cancún has facilities for business meetings and events, offering modern amenities for corporate gatherings. The hotel's attention to detail and personalized service ensures successful events. All necessary services are provided to accommodate various professional needs.

Entertainment and Activities

The hotel provides access to a range of activities suitable for both adults and children, ensuring a lively experience. Guests can enjoy outdoor activities and explore surrounding attractions through organized tours. Options for entertainment enhance the overall vacation experience at Hotel Emporio Cancún.

Highlights

Location: Beachfront in Cancun

Rooms: Spacious family-friendly rooms

Dining: All-inclusive experience

Activities: Complimentary bicycle tours

“Emporio Cancun wins as a family-friendly hub, boasting supervised kids' activities and a central Hotel Zone location steps from the Maya Cancun Museum; diverse dining and beachfront access round out the perks. It's easy to see the appeal of its wellness focus, pools, and business facilities. For active travelers and families, Emporio is a solid bet.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Double Room
2 persons
380 sq. feet 
2 Double beds
Shower
Coffee machine
Deluxe King Ocean Front Suite
2 persons
435 sq. feet 
1 King-size bed
Shower
Coffee machine
Deluxe Double Room Partial Ocean View
2 persons
380 sq. feet 
2 Double beds
Shower
Coffee machine
Swim Up Ocean Front Double Adults Only
2 persons
380 sq. feet 
2 Double beds
Shower
Coffee machine
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Emporio Cancun presents a delightful selection of dining options, blending local flavors with international cuisines in inviting settings. From family-friendly atmospheres to traditional and modern decor, each restaurant offers a unique culinary experience that enhances the joy of dining at the resort.
Emporio Cancun Restaurant photo
Emporio Cancun Restaurant photo
Emporio Cancun Restaurant photo

CúA

International
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Enjoy a diverse menu featuring international dishes, perfect for all ages. The vibrant atmosphere encourages lively meals whether for breakfast, lunch, or dinner.
Reservation
no
Open for breakfast, lunch, and dinner.

Bacoli

Italian
Ambiance
Traditional
Key Offerings
Savor authentic Italian flavors with a menu that draws on classic recipes. The intimate setting is perfect for evening meals, showcasing a warm and inviting character.
Reservation
recommended
Open Tuesday to Sunday from 18:00 - 23:00.

Sunset Grill

Mexican
Ambiance
Family friendly, Traditional
Key Offerings
Experience the rich and vibrant tastes of Mexican cuisine in a cozy setting. Perfect for family dinners, this venue highlights local dishes and a welcoming atmosphere.
Reservation
recommended
Open Wednesday to Sunday from 18:00 - 23:00.

Emporio Cancun Location

Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, Mexico, 77500
Map view
Blvd. Kukulcan Retorno Gucumatz Km 17, Cancun, Mexico, 77500
Nearby
Museum
Mayan Museum of Cancun
900 ft
Museum
Parque Maya Cancun
1300 ft
Restaurants
Bacoli Tratoria
100 ft
Boulevard Kukulcan Km 17
Captain's Cove
900 ft
Blvd Kukulkan Km 16. 5
Pina Colada Restaurant
600 ft
Boulevard Kukulcan Omni Hotels & Resort
Spices Restaurant
1300 ft
Boulevard Kukulcan Km. 17
Galeon Columbus
1300 ft
Blvd Kukulcan 16.6
Terranostra
1300 ft
Boulevard Kukulcan Km 21
Sunset Bar
1300 ft
Boulevard Kukulcan km 20 at Westin Resort & Spa
Pancho & Willy's Cantina
1000 ft
KM 16 Kukulcan Blvd - at Captain's Cove
Cayo Largo Restaurant
4200 ft
Kukulcan Boulevard 17. 5 km Royal Islander Hotel
Explore Cancun
Explore Cancun's Charm
Top Attractions
Activities
Dining
Entertainment
Mayan Museum of Cancun
Mayan Museum of Cancun
4 minutes walking
Ancient artifacts and exhibits showcasing Mayan culture. Interactive displays and a beautiful garden enhance the experience.
El Rey Archaeological Zone
El Rey Archaeological Zone
25 minutes walking
Well-preserved ruins with iguanas roaming freely. Guided tours offer insights into Mayan history and culture.
Playa Delfines
Playa Delfines
25 minutes walking
Stunning beach known for its picturesque views and soft sand. Ideal for sunbathing and leisurely walks along the shoreline.
Extreme Games Cancun
Extreme Games Cancun
15 minutes walking
Thrilling activities like bungee trampolining and zip-lining. Perfect for adventure seekers looking for an adrenaline rush.
Yoga at Parque Maya
5 minutes walking
Relaxing yoga classes in a beautiful park setting. Great for all skill levels; mats available for rent.
Water Sports at Playa Delfines
25 minutes walking
Jet skiing, paddleboarding, and snorkeling available. Rentals and guided tours can be arranged on the beach.
Bacoli Tratoria
Bacoli Tratoria
1 minute walking
Italian cuisine with a casual vibe. Specialties include wood-fired pizza and homemade pasta; vegetarian options available.
Pina Colada Restaurant
Pina Colada Restaurant
3 minutes walking
Vibrant atmosphere with local Mexican dishes. Known for its fresh seafood and signature piña coladas; reservations recommended.
Captain's Cove
Captain's Cove
4 minutes walking
Cascade dining by the water serving seafood and grilled specialties. Casual setting with sunset views; ideal for families.
H Roof
H Roof
25 minutes walking
Trendy rooftop bar with stunning views. Hosts live music and DJ nights, attracting a diverse crowd for nightlife fun.
Interactive Aquarium
Interactive Aquarium
10 minutes drive
Family-friendly venue featuring marine exhibits and interactive experiences. Kids enjoy feeding and touching the sea creatures.
Tips on navigating the city
City Centre
Cancun18 min  ·  7.5 mi
Airports
Cancun (CUN)24 min  ·  9.9 mi
Isla Mujeres (ISJ)51 min  ·  20.9 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 545 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of floors:
9
Number of rooms:
594
Former name
The Royal Mayan

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise Emporio Cancun's location on the best section of Cancun's Hotel Zone, offering direct beach access and beautiful ocean views, plus it is conveniently located 10-15 minutes away from Coco Bongo. The spacious, recently renovated rooms are also a highlight, with amazing views from the balcony, and guests appreciate the breakfast buffet with plenty of options. While most enjoyed their stay, some found the air conditioning struggled to keep up with the humidity in the room.
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Review score
Based on 4028 verified reviews
8.1/10
Great
78%
Recommend
Location
8.7/10
Comfort
8.5/10
Breakfast
7.3/10
Paid Wi-Fi
7.3/10
Pros
Spacious rooms
Sweet staff
Good location
Beach access
Cons
Dinner reservations
Air conditioning
Guest reviews
based on 4028 reviews
8.1/10
based on 3675 reviews
8.1/10
Andrea from Italy
Family with children
Deluxe Double Room Partial Ocean View
3 nights in November 2025
|
Reviewed:February 10, 2026
9/10
ocean viewdaily cleaningrelaxing jacuzzis
The room was a Beautiful Double Room Partial Ocean View and the views were amazing! The staff cleaned it daily. There are three jacuzzis and two main pools for adults, so relaxing. The beach bar margaritas were reasonably priced!!!
The gym equipment options seemed a little limited.
0 Helpful
Andrea from Italy
Couple
Deluxe Double Ocean Front
5 nights in November 2025
|
Reviewed:February 05, 2026
9.5/10

Sweet Escape at the Azure Paradise!!!

clean beachattentive staffexcellent buffet
The beach access was fantastic with a wide and clean area. Beach loungers and umbrellas were plentiful, a HUGE plus. The dinner buffet stood out with an excellent selection of meats, fish, salads, and a taco bar. The staff members were great.
The market within the hotel grounds had a no-return policy, a bit inconvenient.
Dining
9/10
The buffet featured varied options daily, from meats to salads. The food was AMAZING!!! I enjoyed the taco bar a lot and the diverse range of choices presented in every meal. It was super good.
Rooms
10/10
Our Beautiful Double Ocean Front room had super clean interiors, offering a refreshing experience. We had lovely views!!! It was a dream!!! The air conditioning effectively managed the humidity, our comfort throughout our stay.
Facilities
9/10
Two nice pool bars and one bar were directly at the beach. I could walk whenever I wanted. A hot tub with a view was available on a higher floor. The infinity pool provided a gigantic view.
Service
10/10
The hotel staff was very polite and helpful. They promptly addressed all requests. Their warm demeanor enhanced the overall atmosphere. It was a pleasure dealing with them
0 Helpful
|
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Andrea from Italy
Couple
Deluxe Double Ocean Front
4 nights in November 2025
|
Reviewed:January 29, 2026
7/10
clean roomquality foodshop returnshumidity problem
Our room was very clean. The restaurants had amazing quality food. The beach access was fantastic. There were a lot of beach loungers with beach umbrellas.
The shop at the facility did not do returns. The air conditioning had a hard time keeping up with the humidity in our beachfront room.
0 Helpful
Francis from France
Family with children
Suite Deluxe King Partial Ocean View
6 nights in November 2025
|
Reviewed:December 30, 2025
7/10
king bedbreakfast foodhotel porterslow servicedoor handlesmall gym
the room was a suite beautiful king partial ocean view. it was nice! the king bed was comfortable. breakfast was really good. there was a lot of food to choose from and everything tasted fresh. the hotel porter, gabriel, gave super suggestions for local spots.
The beach service was very slow. i had issues with the door handle. It took a long time to fix, even after reporting it twice. the gym was quite small, and had very limited workout options.
0 Helpful
Ronald from United States
Couple
Deluxe Double Room
4 nights in August 2025
|
Reviewed:August 23, 2025
9.0/10

Superb Value with Excellent Service

food varietyadult poolattentive staff
I was charmed by the food variety, particularly as the hotel is all-inclusive. The adult pool with its own bar was a nice touch. They even bring snacks like ceviche around in the afternoon, I loved that. The staff was attentive. I appreciate this personal touch a lot.
Check-in was a little slow, a minor inconvenience.
Rooms
9/10
The room had two comfortable beds and the staff cleaned daily. It was spacious and had all necessary amenities for a pleasant stay. I enjoyed returning to a super clean room after a day by the pool.
Dining
9/10
The breakfast buffet offered a wide variety of options with tables overlooking the ocean, a treat. I found the food tasty and the restaurant staff provided excellent service. I recommend the breakfast highly.
Facilities
8/10
The hotel includes two main pools for adults and three jacuzzis. I found these very relaxing. There are also three bars, a swim-up pool bar, a beach bar, and a main bar. The margaritas are worth trying.
Location
10/10
A bus stop is conveniently located just two minutes from the hotel. This made getting around simple. An OXXO convenience store and a 7-Eleven are also nearby. They offer convenience. I loved the great location.
0 Helpful
|
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FAQs
About Emporio Cancun
How far is Emporio Cancun from Cancun International Airport?
Emporio Cancun is 21 km from Cancun International Airport, approximately a 25-minute drive.
What are some attractions near Emporio Cancun?
Nearby attractions include Maya Cancun Museum (0.5 km) and El Rey Ruins (2 km).
What on-site dining options are available at Emporio Cancun?
Emporio Cancun features multiple dining options, including CuA Culinary Artisans and Condimento Restaurant.
Is there beach access at Emporio Cancun?
Emporio Cancun provides direct beach access with a private beach area.
What amenities are available in the rooms at Emporio Cancun?
Rooms at Emporio Cancun include air conditioning, free Wi-Fi, and flat-screen TVs.
Are there any family-friendly amenities at Emporio Cancun?
The hotel offers a kids' club, children's pool, playground, and babysitting services.
What are the check-in and check-out times at Emporio Cancun?
Check-in at Emporio Cancun is at 15:00, with check-out by 12:00.
Does Emporio Cancun offer free parking?
Complimentary private parking is available on-site at Emporio Cancun.
Is breakfast included in the stay at Emporio Cancun?
Breakfast is available for an additional charge of 545 MXN.
What recreational activities are available at Emporio Cancun?
Guests can enjoy activities such as beach volleyball, table tennis, and water sports at Emporio Cancun.
Which languages are spoken by the staff at Emporio Cancun?
The staff at Emporio Cancun speaks both English and Spanish.

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